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  1. NCE Help Center
  2. Getting Started

Getting Started

Account registration, verification, and first steps with XNCE

Account Opening

  • What Steps Are Needed from Account Opening to Live Trading?
  • Not Receiving Emails After Registration?
  • How to Open an XNCE Trading Account
  • Which Email Address Should I Use to Register?

KYC Verification & Authenticator

  • How to Log In After Enabling the Authenticator
  • How to Enable the Authenticator
  • How to Complete KYC Identity Verification for Your XNCE Account
  • How Long Does KYC Review Take? How Do I Check the Result?
  • What Is KYC Verification and Why Is It Mandatory?

Deposits & MT5 Trading Platform

  • How to Make Your First Deposit
  • How to Log In to Your MT5 Account
  • How to Open an MT5 Demo Account After Logging In

Customer Support

  • When Did XNCE Begin Serving Chinese and Asian Clients? What Are the Company's Core Strengths?
  • What Kind of Company Is XNCE? Where Is It Regulated?
  • Which Email Address Should I Use for Different Types of Enquiries?
  • How Do I Send a Screenshot or File Attachment in the Support Chat?
  • When Is Live Support Available? How Do I Quickly Reach a Human Agent?
  • I Did Not Receive the System Email During Registration or an Operation. What Should I Do?
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