Which Email Address Should I Use for Different Types of Enquiries?

To ensure your enquiry reaches the most relevant specialist team, please use the appropriate address:

• General account support: support@xnce.com
• Deposits / Withdrawals / Finance: finance@xnce.com (please attach payment receipts)
• Technical issues / Platform / MT5: it@xnce.com
• IB partnership / Rebates: partners@xnce.com
• Marketing / Brand partnerships: Joseph.L@xnce.com

Please include your registered email address or MT5 account number in every email so our team can verify your identity and prioritise your case.