Payment Issues
- Common Payment Error Warnings
- Are There Any Deposit or Withdrawal Fees?
- Unable to Access Payment Page or Payment Declined
- Is Your Money Safe?
- I See a "Order Dispatch Failed" Error When Depositing. What Does This Mean?
- My Deposit Was Deducted but Has Not Arrived, or My Withdrawal Is Overdue. What Should I Do?
Withdrawals
- Can I Apply for Withdrawals Frequently?
- Can I Continue Trading After Submitting a Withdrawal?
- Important Notice for Stablecoin Withdrawals
- How to Confirm a UnionPay Withdrawal Has Arrived?
- Which Banks Support UnionPay Withdrawals?
- What to Do If a Withdrawal Has Not Arrived?
Deposits
- How Soon After Depositing Can I Apply for a Withdrawal?
- Alipay / WeChat Deposit Shows Receiving Account Risk Warning
- How Long Does a Deposit Take to Arrive? Does It Differ by Channel?
- How Do I Deposit Using USDT or USDC?
- How Do I Choose the Right UnionPay Channel for CNY Deposits?
- What Deposit Methods Does XNCE Support? Which Is Recommended?