Withdrawal processing times vary by channel:
Cryptocurrency (USDT / USDC)
- Weekdays: Applications submitted between 09:00–24:00 Beijing time typically arrive within 30 minutes;
- Weekends and holidays: Applications submitted between 14:00–24:00 Beijing time typically arrive within 30 minutes;
- Other hours: Applications will be processed within 30 minutes after the next service window begins;
- Long-term compliant users: Clients with a long trading history and no violations are not restricted by the above time windows and typically receive funds within minutes.
UnionPay Withdrawal
- Weekdays and weekends/holidays: Applications submitted between 09:00–23:59 (weekdays) / 14:00–23:59 (weekends/holidays) Beijing time typically arrive the same day;
- Other hours: Applications will be processed in the next service window.
If you encounter any issues with withdrawals, please email finance@xnce.com and our finance team will assist you as soon as possible.
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