Estimated withdrawal times:
- USDT / USDC: On-chain transfer is usually initiated the same day; most arrive within 30 minutes
- CNY bank transfer: Usually 1–3 business days; public holidays may cause delays
Important notes: Withdrawals must be submitted by the account holder, and the destination address or bank account must be consistent with the source of your deposits (AML compliance requirement). Before submitting, ensure there are no open positions or margin holds that would affect your available withdrawal balance.
If your withdrawal has not arrived after 3 business days, email finance@xnce.com to enquire.
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